Whiteroom Tours

Overall Rating

Whiteroom Tours

Whiteroom Tours4.6/538
Whiteroom Tours4.6 out of 5 based on 38 reviews
Cheap Flights
Paul Ellis is the founder and owner operator of Whiteroom Tours
Whiteroom Tours now have their own property & base in Furano....inc coffee shop!
The WRTs specialty is guided Japan ski tours and snowboard trips
Where they will make sure you don't go home without finding the goods
And all Japan ski tours include cultural experiences and great food
Some Japan ski tours are lift-accessed and others require touring
Whiteroom Tours also run guided New Zealand ski tours to resorts & club fields
And they run NZ heliskiing trips and combo heli & touring trips
And guided hut tours in the NZ alps
So be prepared to ski powder like this
And hang out with their professional and qualified guides (who really don't like their jobs!)
Japanese experiences
The owner of WhiteRoom Tours loves his job!
Hopefully you're hungry for powder
The powder hunt begins
Deep in Japan
Onsen are a common feature of the Japanese tours
Japanese food - yum!
It's hard not to have a good time!
Getting into the Japanese way of things!

Whiteroom Tours

Overall Rating

Whiteroom Tours4.6/538
Whiteroom Tours4.6 out of 5 based on 38 reviews

Whiteroom Tours

Whiteroom Tours specialises in guided Japan ski tours and snowboard trips, with both Hokkaido ski tours as well as Tohoku (northern Honshu) multi-resort safaris.

Multi-day Hokkaido ski tours and snowboard trips on offer include powder progression weeks, and multi-resort tours that explore the sidecountry and/or backcountry of Hokkaido.

White Room Tours also offer day guiding services out of Niseko and Furano for private groups, that explore the nearby ski areas.

Whiteroom Tours Terms & Conditions

Rate & Price Variation:

Whiteroom Tours reserves the right until final payment has been received in full, to vary prices & rates in the event of changes in currency exchange or price increases made by our suppliers or airlines. If the cost of any service increases due to exchange rate fluctuations, tax changes, price increases or any other reason, you are required to pay the increase when notified by us. If you choose not to pay the increased price you may choose to cancel the booking. Please note that cancellation charges will apply.

Whiteroom Tours is not liable for any price increases. Rates quoted are correct for each product at time of quoting; however these rates may change prior to your final payment date. All prices are subject to availability & can be withdrawn or varied without notice. Airline & airline taxes remain subject to change at all times until payment has been received in full & your tickets have been issued. Whiteroom Tours reserves the right to correct prices & rates in the event of consultant error.

Quotations and Validity:

All prices quoted are valid at time of quote. All quotes are subject to confirmation of the components at time of booking. All components of your quote are subject to availability at time of booking request. The prices listed are based on the costs and exchange rate at the time or printing. Whiteroom Tours reserves the right to alter these prices at any time. Please contact Whiteroom Tours for up-to-date prices and dates.

Bookings:

When you have advised Whiteroom Tours that you wish to go ahead with a booking WRTs will then seek confirmation from suppliers. If there is no availability for some/all of your components we will advise you of this & offer an alternative where possible. The alternative product offered may be a different price. Prices will be adjusted accordingly.

Deposit:

By making a payment on a booking you agree to Whiteroom Tours booking conditions.

A deposit of 20% of the total booking value is required for guiding only bookings. All other bookings require a minimum deposit per person (to be advised) within 7 days from booking confirmation. Some properties may require an additional deposit to secure the booking as outlined on your quote or advised by your consultant. All deposits are non-refundable once received. Whiteroom Tours will/may/might forward deposits to suppliers to secure accommodation & or services. Payment of deposit acknowledges acceptance of all booking conditions.

Final Payment:

Is due no later than 60 days prior to departure, or 7 days from booking confirmation if booking is within 60 days. Should airlines impose ticketing time limits, fare withdrawal, fare or tax increase, full payment of fare & taxes may be required before this time. Failure by the client to pay the outstanding balance by the due date may cause the auto-cancellation of the booking whereupon the deposit paid by the client shall be forfeited. Final documents will not be released until the booking is paid in full. Late payment fees may be incurred on your booking.

Itinerary:

The itinerary supplied with your final documents represents the products & services that will be supplied & supersedes any previous arrangements or understanding, whether written or oral.

Payment Options:

By making a payment on a booking you agree to Whiteroom Tours booking conditions.

Direct deposit – you will find Whiteroom Tours banking details on your statement. You must include your booking # and booking name on any direct deposit. Failure to correctly identify your payment will delay our ability to recognise it & lead to delays in processing.

Cheque – Cheques will not be accepted within 10 days of booking departure and incur a processing fee.

Credit Card – Please contact WRTs to pay by credit card. WRTs accept VISA, Mastercard or AMEX. VISA or Mastercard attract a 2.5% surcharge. AMEX 3.5%.

Cancellations by the traveller:

Any cancellations must be received in writing. Minimum fees are:

  • Up to 60 days prior to departure – full deposit will be forfeited.
  • Between 30 and 59 days of departure – 50% of total paid will apply.
  • Within 30 days of departure – 100% of total paid will apply.
  • Whiteroom Tours cannot be held responsible for snow conditions. Holidays cannot be cancelled or amended on the basis of snow conditions.
  • No refunds will be made if you voluntarily leave a tour for any reason after the tour has begun. Refunds will be at the discretion of Whiteroom Tours if you are involuntarily forced to leave a tour for any reason. No refunds will be given for any accommodation, transport, sightseeing, meals, services or any component of the tour not utilised. Please note these conditions apply to Whiteroom Tours land content only.

Cancellations by Whiteroom Tours:

Whiteroom Tours reserves the right to cancel any tour before it is confirmed to run. A tour is confirmed to run once it has reached the minimum participants required as defined by Whiteroom Tours. This applies to all tours. Whiteroom Tours reserves the right to cancel any tour prior to departure, including a confirmed tour, due to circumstances beyond our control. If this occurs you will be given the option of changing to another tour or receiving a full refund. Whiteroom Tours is not responsible for any incidental expense you have incurred as a result of your booking. If you choose and alternative tour and it is at a lower value than your original tour you will be refunded the difference. If the alternative tour is of a higher value then you will pay the difference in price.

Professional fees:

Whiteroom Tours charges the following non-refundable fees. These professional fees are in addition to any fees which may be charged by airlines, accommodation providers, transfer suppliers or any other supplier.

$30.00 Booking Amendment: charged per amendment once a booking has been confirmed.
$100.00 Booking amendment inside 14 days: charged per amendment for changes inside 14 days of departure.
$50.00 Late booking: charged for bookings made inside 21 days of departure.
$30.00 Late payment: charged per week for any final payments not received by the due date.
$50.00 Travel document re-issue: charged per person in addition to supplier re-issue fees.
$50.00 Additional administration: such as special receipts or invoices for claiming deductions etc.

Responsibility:

Whiteroom Tours acts only as an agent for the companies (Principals) providing or offering the means of travel, accommodation and other services and as such has no control over any services or products provided by these Principals. All bookings made are subject to the booking terms and conditions under which these services are provided. The Company and its Principals reserve the right, without liability or right of compensation, to prohibit or restrict any activity, or cancel or alter any service or itinerary component, without notice. Whiteroom Tours will not be held responsible for the inability of the Principals to comply with any special request relating to age, medical conditions, physical ability or disability, dietary requirements, allergic conditions, smoking or non-smoking accommodation.

Travel Insurance:

Travel insurance is highly recommended for all holiday packages. We recommend you take our travel insurance upon booking and paying deposit, to cover you for cancellation fees in the unfortunate event of a cancellation.

Transfers:

Any transfers missed or not utilised by the client are non refundable. The cancellation policy of each service provider will determine whether a missed transfer can be moved to an alternate time/date. Whiteroom Tours reserves the right to amend departure times & service providers at our discretion. You will be notified by Whiteroom Tours should this occur.

Airfares:

Can be purchased through Whiteroom Tours as part of your travel package. The conditions for the purchase of the airfare will be dependent on the airline & airfare that you are booked on and will be advised to you by Whiteroom Tours at time of quotation and confirmation. All fares quoted remain subject to availability at time of booking. Price may vary until fully paid and ticketed.

It is the passenger’s responsibility to:

  • Ensure correct spelling of names for persons travelling is advised to Whiteroom Tours at time of booking on the booking form & correctly shown into your itinerary.
  • Provide Whiteroom Tours with flight details for any flights not booked with Whiteroom Tours & ensure these details are shown correctly into your itinerary.
  • Advise Whiteroom Tours of any changes to the above supplied flight details & ensure that these details are shown correctly into your itinerary. Whiteroom Tours will not be held liable for any missed connecting flight, transfer, accommodation or any other service due to incorrect supply of flight information. 

Frequent Flyers:

If you are a current member of a Frequent Flyer program, we will require your membership number for entry into your booking. You should still retain your boarding passes and other receipts such as car rentals and hotel documents to ensure that all points are accurately credited to your account by the travel provider. Whiteroom Tours cannot be held responsible for copies of airline tickets/accounts once you have travelled. Not all airfares booked will accrue Frequent Flyer points. Please check with your consultant at time of booking or with your Frequent Flyer provider.

Whiteroom Powder Progression

fred steinkellner06/03/2019
  • Recommend
  • Would Reuse
  • Age
    51-70
  • Ability
    Advanced
  • RiderType
    Alpine Skier
  • Home Country
    Australia

Whiteroom Powder Progression

fred steinkellner06/03/2019
Unfortunately this season in Niseko the famed powder was nowhere to be seen in late February. The Full Note Inn was a lovely place to stay and our hosts were fantastic. The two ski guides were capable and great company. They did the best they could under the circumstances of poor snow conditions, however I personally didn't gain anything in relation to powder skiing from this trip.

Endless Powder Days

Alex25/02/2019
  • Recommend
  • Would Revisit
  • Age
    36-50
  • Ability
    Expert
  • Rider Type
    Skier
  • Country
    United States
  • Month:
    February

Endless Powder Days

Alex25/02/2019
Hokkaido, with the exception of parts of the Niseko area, is like skiing Vermont if Vermont were to have the best snow in the world. Modest-sized mountains at low elevation with limited steepness. Lots of tree runs. Beautiful powder that falls endlessly, day in and day out. We didn't have any particular day where it bombed snow, but that was probably for the best as it's not much fun to ski waist-deep powder on mountains that aren't that steep. Rather, we had consistent, light, fluffy snowfall throughout the trip.

Guides were solid. Group was a mix of skiers and boarders, younger and older. We divided up between the two guides accordingly. Eleven ski days with one break day. I'd say about half the skiing with on-piste and the other half was side-country. One day, one of the guides took some of us out touring, which was a first for me and was a lot of fun. Another day we did a bunch of runs with the vans picking us up down along the resort access road.

I personally liked all the places we'd stay, but it was a mix in terms of type. Furano we stayed at a classic roadside ski lodge type place. Nothing fancy, but really enjoyed it, especially their breakfasts. Niseko we stayed in what was basically a skiers hostel. It had a good energy, though aspects of it were inconvenient, e.g. the shared showers being in the basement of the building. Otaru we stayed in a higher-end hotel right on the water. (I wish I had stuck around an extra day to explore Otaru.) I was traveling solo and opted to pay extra to get my own room for Furano and Otaru, the other option being to share a room with someone else on the trip.

Besides the skiing, stopping at a beautiful onsen and then checking out the Sapporo Snow Festival during our break day were highlights.

Really nice group of folks from all around the world, many who I hope to keep in touch with and perhaps even ski with again in the future.

A trip to remember

Bennett22/02/2019
  • Recommend
  • Would Revisit
  • Age
    18-35
  • Ability
    Advanced
  • Rider Type
    Skier
  • Country
    USA
  • Month:
    January

A trip to remember

Bennett22/02/2019
Had an awesome time as a solo traveler. They interview you a little before you book the trip, to insure everyone is indeed at an advanced/expert level which worked well. We had college aged to mid 60’s but everyone was a very good skier/boarder. Everyone got along great and felt much more like skiing with a group of friends than skiing with strangers. We went to 6 different mountains depending on wind conditions, snowfall, and crowds. Found fresh snow with no/limited tracks everyday of the trip. The guides found the snow, gave us clear instructions on the next route we would take, and did all of the planning for us. If I skied one mountain there by myself for a week, I wouldn’t have found 80% of where they took us.
The lodging is a basic ski lodge setup, but has an onsen, ski drying room, and an alright breakfast.

Forecast: SNOW -occasionally stops

Shirley Hackett11/02/2019
  • Recommend
  • Would Revisit
  • Age
    51-70
  • Ability
    Expert
  • Country
    USA
  • Month:
    February

Forecast: SNOW -occasionally stops

Shirley Hackett11/02/2019
It was our first time to Hokkaido and we loved the laid back atmosphere of Furano. Our guides, Blackie and Natalie were top notch and lots of fun. After a day with Blackie at Furano we skied there two more days and felt we knew the mountain, the best routes and what to look for for our safety. Natalie took us (sorry I don’t remember name) to another resort about an hour away on the coldest day in recorded history -31 F windchill and then to an Onsen to warm up. The best day was the last with the sun out at Sahoro resort doing van laps in the deep untouched powder. All in all a wonderful experience

Awesome Trip

James11/04/2018
  • Recommend
  • Would Revisit
  • Age
    18-35
  • Ability
    Advanced
  • Rider Type
    Skier
  • Country
    USA
  • Month:
    February

Awesome Trip

James11/04/2018
Went on this tour in Feb '18. One of the best experience of my life. Guiding was a hard 10/10, and Hokkaido is an amazing place to see. The itinerary allows you to see a good bit of the island.

Accommodations in Niseko & Furano are more or less hostel style, so if you want more hotel style, request the upgrade.

Untracked Powder All Day

POWDERHOUNDS.COM21/03/2018
  • Would Revisit
  • Would Recommend
  • Age
    36-50
  • Ability
    Expert
  • Rider Type
    Alpine Skier
  • Month:
    February

Untracked Powder All Day

POWDERHOUNDS.COM21/03/2018
We lost our guide for a little while!
GB showing us some untracked powder
Ross in the office
Awesome sneaky trees in the afternoon when the sun came out
More beautiful tree skiing
All the stars aligned for us to have the most epic day at Sahoro Resort with WhiteRoom, whereby we skied fresh powder all day long and didn't have to pull the skins out once or walk more than about 50 metres!

Firstly, Puki the Yuki goddess was blessing Sahoro with some powdery goodness so the snow was as fresh as it gets. Secondly, nearly all the guests staying at Club Med and the Sahoro Resort Hotel stayed on-piste, just like we'd asked them to, so the powder in the trees was all ours for the taking! And of course, the tree skiing in the off-piste and side-country zones at Sahoro is a lot of fun.

And last but not least, we had Ross as a guide who took us to so many fabulous stashes. He's an old hand at guiding in Hokkaido and managing snow safety, and it showed in his knowledge of the ski area and ability to sniff out the powder along with his approach to safety. Ross is also a very affable guy; the sort of guy you could banter with for hours and hours, which just added to the experience of the great day.

We also did a few runs with another very competent guide GB (G-Banger) and his group who were on a Central Hokkaido Explorer multi-resort tour.

Thanks WhiteRoom for a fantastic day of powder skiing.

Powder Progression for Skiers

Cam Fary19/03/2018
  • Recommend
  • Would Reuse
  • Age
    36-50
  • Ability
    Advanced
  • RiderType
    Alpine Skier
  • Home Country
    Australia
  • Month Visited:
    March

Powder Progression for Skiers

Cam Fary19/03/2018
From start to finish it was fantastic. Rachael was a terrific guide- unparalleled experience, competency, service and such easy company. It was also so great to learn so much about Japan from her and get to enjoy authentic experiences like ski touring on Mt Shiribetsu and going to a local onsen. We couldn’t have enjoyed our week more.
We hope to come back again next year and would recommend White Room Tours to all our friends.

Awesome powder tour - more climbing/hiking would have been nice

Markus08/03/2018
  • Recommend
  • Would Revisit
  • Age
    18-35
  • Ability
    Expert
  • Rider Type
    Snow Boarder
  • Country
    Germany
  • Month:
    February

Awesome powder tour - more climbing/hiking would have been nice

Markus08/03/2018
Pick up and everthing worked quite great. Full Note accomodation and beds have been a bit rough and noisy, especially considering the price of the tour. The organisation and pickup in the morning worked perfect and Lexi always had some good areas proposed. She showed us all the sweet sports of the specific areas and was knowledgeable regarding safety etc. However, I would have exptected more real backcountry Snowboarding, including some Hiking etc. - Basically she showed us where to go and that was it. Next time I will come on my own and ride the same spots without a guide, as they all seemed to be easyly accessible. I even opted out of the guiding for 1 or 2 days, just to have a good fast day of riding powder, without waiting for slow group members.
All in all it was a great experience, but for my skill level a little bit too low (more backcountry) and therefore too expensive. But it was worth the money, just to have some riding companions, as I would have been alone otherwise. :) Powder was awesome and got better every single day :)))

Snowboard Progression Tour

Willie Fields27/02/2018
  • Recommend
  • Would Reuse
  • Age
    51-70
  • Ability
    Advanced
  • RiderType
    Boarder
  • Home Country
    United States
  • Month Visited:
    February

Snowboard Progression Tour

Willie Fields27/02/2018
Gift I made for the lodge.
Overall the trip was very enjoyable. This was my first trip to Japan, and using Whiteroom tours.Lodging at Full Note Pension was not 5 star, but I knew that going in, it was comfortable and clean, the management was helpful and very friendly, food was fantastic. The included trips to various restaurants, and Onsens with our guide were quite enjoyable.

This tour was undersold, so the group ended up being two snowboarders and one skier in my group. Normally it should have been 6 boarders in my group. Because of this we had a snowboard guide for three days, and a ski guide for two days. I had no problem with this arrangement as the guides were very familiar with all the resorts we visited. The issue I had was that we receive absolutely no instruction, no tips on improving powder technique. The tour clearly states that the focus was on improving powder riding.

The tour was still very enjoyable. I would recommend White Room Tours, and absolutely recommend Japan for a ski or snowboard tour. Excellent terrain and so much snow, it was amazing.

Wonderful!

Isabelle Depault25/02/2018
  • Recommend
  • Would Reuse
  • Age
    36-50
  • Ability
    Intermediate
  • RiderType
    Boarder
  • Home Country
    Canada
  • Month Visited:
    February

Wonderful!

Isabelle Depault25/02/2018
The Niseko snowboard progression tour exceeded my expectations. Will make for great memories that will last a lifetime (or until next year, as I will be back :). Although short runs, the snow was out of this world. *Note that the snowboarding is mostly in trees (what Japan is all about!) therefore snowboarders and skiers that don’t like tree skiing may not enjoy this tour.

The Full Note Pension accommodations allowed for mingling if the group and chilling out/chatting over a drink. As a solo traveller it made it easy to hang out with fellow travellers. I enjoyed the welcome and farewell dinners, as well as the other activities (a few organized suppers, the onsen, the Nikka brewery...). I found there was just the right balance of free time and organized activities.

Our guide Mike was very good. Professional but chill at the same time. He knew his terrain. He explained he terrain very well so that one knew where to go and where to end up without having to follow his exact tracks or worrying about ending up having to walk out, or away from the group. He was also very fun to chat with.

We didn’t do the video analysis due to the snow being too good to take the time to do so.

Hokkaido Explorer Tour

John19/01/2018
  • Recommend
  • Would Revisit
  • Age
    36-50
  • Ability
    Expert
  • Rider Type
    Snow Boarder
  • Country
    Switzerland
  • Month:
    January

Hokkaido Explorer Tour

John19/01/2018
Well organized, friendly guides, all of them experts! Know nearly anything about the ski areas.
I have recommended my friends on...

Fun, safe, consistently guiding me to untouched powder!

Cheryl H11/01/2018
  • Recommend
  • Would Revisit
  • Age
    36-50
  • Ability
    Advanced
  • Rider Type
    Skier
  • Country
    United States
  • Month:
    January

Fun, safe, consistently guiding me to untouched powder!

Cheryl H11/01/2018
I loved Whiteroom Tours. They are clearly a safe guiding company, looking at avalanche dangers and guiding us to untouched stashes of powder all over the resorts. The fact that we were able to visit 6 different resorts in 8 days was such a treat. The guides were fun and were so kind in spending time with us some evenings, or helping recommend good places to eat or drink when we were on our own. They did a fantastic job of making sure everyone was happy and satisfied with the ski ability of the group. I would definitely recommend Whiteroom Tours to anyone! I'm hoping to go again with them myself!

Great trip

Julia14/03/2017
  • Recommend
  • Would Revisit
  • Age
    51-70
  • Ability
    Advanced
  • Rider Type
    Skier
  • Country
    UK
  • Month:
    February

Great trip

Julia14/03/2017
My first time skiing Japan. Enjoyed Furano and other resorts including Asahidake, but the experience was made much better by guides who know where to find powder. We had a few days without fresh snow and the guides led us to some beautiful untracked spots. Fun group of people to ski and socialize with.

Japan Feb. 2017

Tony Dromgool28/02/2017
  • Recommend
  • Would Reuse
  • Age
    51-70
  • Ability
    Intermediate
  • RiderType
    Alpine Skier
  • Home Country
    Australia
  • Month Visited:
    February

Japan Feb. 2017

Tony Dromgool28/02/2017
Excellent trip the guides were top quality and very friendly. The only trouble I had was upon arrival at Niseko there was no one to meet you. Need clear instructions and a contact number upon arrival if for some unforeseen reason there is no one to meet you. Cheers Tony

Powder Progression Tour 12-19 February 2017

Annette Miller23/02/2017
  • Recommend
  • Would Reuse
  • Age
    51-70
  • Ability
    Intermediate
  • RiderType
    Alpine Skier
  • Home Country
    Australia
  • Month Visited:
    February

Powder Progression Tour 12-19 February 2017

Annette Miller23/02/2017
It was all in all a great experience. The accommodation was good for what it was, but for the price of the tour I was not expecting to share bathrooms, and to have to walk down 2 flights of stairs to the communal showers! To be honest that may have been a deal breaker if I had known about it in advance. Apart from that I couldn't fault the whole experience and organisation.

NIseko Explorer

angela Carroll19/02/2017
  • Recommend
  • Would Revisit
  • Age
    51-70
  • Ability
    Advanced
  • Rider Type
    Skier
  • Country
    Australia
  • Month:
    February

NIseko Explorer

angela Carroll19/02/2017
Keith our guide was fantastic, he was very familiar with all the resorts that we went to and the guides selected well by following the snow conditions. This enabled us to ski runs that had good snow and runs we would not have skied off piste without a guide.

My only criticisms were the accommodation at Pension Full Note was very basic but was in a very convenient position in town. Secondly that we had skiers and boarders mixed in our group, luckily it was a small group but it would have been more enjoyable with all skiers.

The accommodation in Otaru was very good. A great trip if you are skiing on your own.

Whiteroom tours out of Furano

Rick Lucas10/02/2017
  • Would Revisit
  • Would Recommend
  • Age
    51-70
  • Ability
    Advanced
  • Rider Type
    Alpine Skier
  • Month:
    January

Whiteroom tours out of Furano

Rick Lucas10/02/2017
We had a sidecountry day at Furano followed by a daytrip to Asahidake with Whiteroom Tours lead by Sam. The tour was very professionally managed and every effort was made to maintain high standards of safety as well as finding good terrain and snow. The guides arrived on time and we felt we got the most out of the day. Highly recommended.

Central Hokkaido Tour

Alexander Mackay21/01/2017
  • Recommend
  • Would Revisit
  • Age
    36-50
  • Ability
    Advanced
  • Rider Type
    Snow Boarder
  • Country
    Ireland
  • Month:
    January

Central Hokkaido Tour

Alexander Mackay21/01/2017
Great trip, the guides did an awesome job of making sure we visited a number of different places while still chasing the best powder!

Would definitely recommend to others and hope to go back myself in the near future!

Amazing Experience

POWDERHOUNDS.COM20/07/2016