Phantom Heli Skiing Booking Terms & Conditions
Deposits
Full payment is due at time of booking.
GENERAL CANCELLATIONS FOR DAILY OPERATIONS
- Greater than 30 days from start date the deposit will be refunded in full
- 30 to 14 days prior to trip commencement he deposit amount will be forfeited
- Less than 14 days. Date changes are allowed up to 72 hours before the booking date. Date changes can be moved to the following season.
- Cancellations are not allowed less than 14 days before the booking date and the full trip amount will be forfeited.
If Phantom Heli cancels a trip for reason within their control prior to the start date, a full refund will be provided. If Phantom Heli is forced to cancel a trip for any reason after the trip start date, a full refund for the unused portion of the trip will be provided.
WEATHER AND CONDITIONS CANCELLATIONS
Heli-skiing is reliant on appropriate weather for our helicopter to fly. In the event, we do not have the weather or conditions to safely operate for the day the head guide will make the call to cancel all groups. If your day is cancelled due to the weather or conditions your balance is refunded or applied to a future date.
VERTICAL GUARANTEE
With all our heli-ski packages our goal is to make sure you get your fix. However, sometimes the weather doesn’t cooperate for helicopter flying conditions. Phantom Heli guarantees 3800 meters of vertical per day.
Refunds and credits are offered in the event of poor flying weather or mechanical breakdown. Flying condition decisions are made solely by pilots and guides. Refunds are not given if you choose not to participate based on physical condition or rider ability. No refund is given in part or in whole for unused days resulting from late arrival or early departure. If you choose not to ski a day, or end skiing early for whatever reason and you do not reach the vertical guarantee there will be no refund given.
Refunds given follow the following formula: $160 refund, or $200 credit per 1000 meters short of our guarantee. Credits are non-transferable without written approval from Phantom Heli and are good for 2 years from the date of issue.
DAY SKIING – HELI HOURS
Each private or semi-private package has an associated amount of heli time. Heli time is anytime the helicopter is flying. The time when the machine is running but planted on the group there is no charge. If your group decided to go over the allocated heli time the group is billed $4550 per hour of flight time. Typically this additional charge is roughly $450 per run per group.
CANCELLATION AND INTERRUPTION INSURANCE
Phantom provides emergency medical insurance as part of your ski package purchase. This policy covers your time with Phantom, not before or after.
We strongly recommend you purchase trip cancellation/interruption insurance.
For any questions or clarification about booking policies please contact us here>>