Mint Tours is a full-service travel agency based in Australia but are more renowned for their incredible snowboarding tours around the world.
Their main destinations & tours are in Japan however they frequently visit New Zealand, North American and European destinations each year.
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Mint Tours Booking Terms & Conditions
DEPOSIT PAYMENTS
A deposit of 50% per person is payable within 3 days of confirmation of booking, unless otherwise stated. Deposit amounts may vary for selected trips and special campaigns that may be run by us from time to time and will be set out in special conditions upon booking.
BALANCE PAYMENTS
For FIT package bookings, the balance (or final payment) is due in full 60 days (Australia, New Zealand) or 90 days (USA, Canada, Europe, Japan) prior to departure. Bookings made within this period must be fully paid upon confirmation.
For tour bookings, the balance (or final payment) is due in full 60 days (Australia, New Zealand) or 90 days (rest of world) prior to departure. Bookings made within this period must be fully paid upon confirmation.
Mint Tours reserves the right to charge late booking fees for any booking made inside of 30 days of departure.
STANDARD CANCELLATION FEES
For FIT package bookings, a cancellation made outside of 90 days will incur a minimum fee of 10% (of total package) per person plus any charges levied by ground operators, hotels, airlines or lift companies. A cancellation made within 90 days before departure will incur a 100% cancellation fee of the total booking amount.
For Tour bookings, a cancellation made outside of 60 days (Australia, New Zealand) or 90 days (rest of world) will incur a minimum fee of 10% (or total tour price) per person plus any charges levied by ground operators, hotels, airlines or lift companies. A cancellation made within 60 days (Australia, New Zealand) or 90 days (rest of world) before departure will incur a 100% cancellation fee of the total booking amount.
Airfares are subject to up to 100% cancellation fee once tickets are issued. Any refunds due cannot be processed until the relevant funds have been returned by suppliers to Mint Tours and Mint Tours cannot be responsible for supplier delays in issuing refunds. Note that airlines can take up to 90 days to process refunds.
Insurance covering cancellation is strongly advised as some cancellation penalties are strict. Refunds will not be given for unused guiding, accommodation, car rental, transfers, ski passes, rentals, lessons and activities.
AMENDMENT FEE
A charge of $50 will apply for each and every amendment after booking instructions have been received. The charge is in addition to any cancellation fees that may apply.
CREDIT CARD CHARGES
All credit cards incur a 3% surcharge. If cancellations are made, the merchant fee will not be refunded.