The Adventure Project Terms & Conditions

1. Booking

• (a) The Adventure Project (TAP henceforth) will provide you with written confirmation by email of your application upon the receipt of the following signed and completed documents:
  • Release and Indemnity form;
  • COVID/Infectious Disease Warning and Waiver (if required).
• (b) By sending in the deposit, you agree to ALL of the following stipulations outlined in the Terms and Conditions below.
• (c) Your acceptance as a guest is subject to your skiing/boarding capabilities, medical condition and fitness being to the standard deemed necessary by The Adventure Project.

2. Suitability
By sending in your deposit, the Client (the Guest) agrees to the following:

• They are at least the minimum standard listed for each trip (intermediate, advanced or expert).
• That they are in sound physical fitness and capable of operating (skiing, riding or hiking) at potential high altitudes (depending on the destination). You will sign a disclaimer saying that you have the physical fitness to undertake these activities and do not suffer from altitude sickness.
• If your medical or physical fitness changes before or during the trip, then you must notify us immediately in writing.
• That they can get up by themselves after a fall. The Adventure Project is not responsible for helping guests get up after a fall.
• You should have powder-centric skis or snowboards that will give you extra flotation in deep snow, if skiing or riding off-piste.
• You must be familiar with the use and operation of all of your gear, prior to the commencement of your trip. Ski and snowboard boots should already be broken in and not the cause of any blisters or other discomfort.
• You must carry your own (basic) first aid kit and spare parts for your skis or snowboards.
• If you cannot keep up with the majority of the group, then for your own safety, you might be asked to stay out of the off-piste areas (if the majority of the group wants and is capable of, skiing or riding in that terrain/snow). That could also mean riding by yourself in the resort if you cannot keep up with the majority of the group.
• The Adventure Project does not guarantee complete compatibility of all group members. Whilst we try our best to put the right level of people together in our groups but we cannot guarantee the compatibility of all group members. The Adventure Project is not responsible for any mismatches in group ability therefore.
• If a Client is not compatible with a group, then they can hire a separate local guide or instructor, but they will be responsible for those additional costs. No refund or reimbursement of any costs already paid, will be offered.
• There is only 1 guide per group in Chile and Japan. If a guide gets sick or injured (circumstances beyond our control) and cannot continue the trip, then no refund will be offered for any time spent without a guide or if the trip has to be cancelled or altered in any form. You must have travel insurance to cover yourself for any losses.
• You will be asked to sign a liability release form that indemnifies The Adventure Project from the obvious risks of riding in avalanche terrain. People have been killed in avalanches within ski areas and in side country/backcountry areas outside of the ski area. Avalanches can and do happen both within the ski areas and outside the ski area boundaries. We cannot guarantee your safety at any time when skiing or riding within the ski area or outside the ski area. No slope can ever be deemed 100% safe and free from avalanche risk.

3. Travel Insurance

• Travel insurance is mandatory for all Clients. You must purchase your travel insurance as soon as you have paid your deposit.
• Clients must have travel insurance that covers them for TRIP CANCELLATION (sometimes called "Cancel for Any Reason" Insurance).
• Clients might need to be tested for COVID prior to departure for their destination. If you receive a positive result and cannot travel to the destination, then you would not be entitled to any refund. You must have travel insurance to cover you for any loss.
• Clients might need to be tested for COVID prior to departure to their home country. If this is the case, you should have insurance that covers you for any additional costs if you are delayed return back to your home country if you receive a positive test result.
• Clients must have comprehensive travel insurance with a high level of cover for (but not limited to): off-piste skiing (if necessary); all medical costs; emergency evacuation; search and rescue costs (the guest is responsible for any additional search and rescue costs); trip delay or cancellation; loss or delay of baggage; stolen or missing equipment.

4. Media Release

• (a) The Client agrees: 
  • That they give TAP permission to use all media obtained during the trip that might feature the Client.
  • This media could include (but is not limited to): photographs of the Client; video's of the Client; written accounts featuring the Client; for use in TAP marketing.
  • This media could be used on (but not limited to): the TAP website; TAP Instagram posts; TAP Facebook posts; TAP blog (both website blog and non-website blogs) and other social media posts.
• (b) The Client has the right to refuse inclusion in any marketing media as listed above, but IF they request to be excluded from said media, then it must be in writing, at least 2 weeks prior to commencement of the trip.

5. Payment Terms

• (a) Deposit– The deposit for all trips is $1,000 USD for all trips, unless otherwise agreed upon. The deposit is strictly non-refundable and cannot be transferred to another trip without the express written consent of The Adventure Project.
• (b) Payment– Deposits and final balances can be paid by cash, personal check, bank check, money order, bank transfer, international wire, Venmo or Zelle. More detailed payment instructions will be sent out prior to sending in the deposit. When paying by check or money order, please make any payments to “The Adventure Project LLC.”
• (c) Credit cards– currently we cannot accept payment by credit card.
• (d) Due date– each trip has a final payment due date. Please consult your information sheet or the TAP website for details.
• (e) Prices– all prices quoted are in $USD and is based on the number of people in the group. Price can vary if the minimum number of participants (4) has not been reached.

6. Pricing

• (a) Changes to pricing: TAP reserves the right to make changes to pricing prior to departure for your trip, at any time. Prices are not guaranteed therefore until final payment of all monies owed has been made by all group members. If more people are added to the group after the final balance payment due date, then no refund will be issued for any differences in subsequent final price.
• (b) Reasons for pricing change: TAP reserves the right to change pricing at any time (but are not limited to) due to fluctuations in local currency, increased local or government costs and other unforeseen reasons. Prices can also change due to fluctuations in group participants. Any changes to the cost will be given to you in writing and you will have 2 weeks to make any additional payments.
• (c) Exclusions from pricing: each trip has its own separate inclusions and exclusions. They are listed on the website and in the program information sheet for each trip. It is your responsibility to read and understand the individual exclusions that you are required to pay at your own expense.

7. Cancellation Policy

• (a) Cancellation by the Client:
  • You may cancel your trip at any time prior to the earliest departure of the guide(s) by providing written notice to TAP.
  • If you cancel your trip at any stage the deposit is non-refundable.
  • If you cancel your trip more than 120 days prior to the earliest departure of the guide(s), then you will be entitled to a full refund minus the deposit.
  • Should you cancel your trip 90 days or less before departure, you will be entitled to a refund of all moneys paid (less the deposit) SUBJECT TO TAP FINDING A REPLACEMENT GUEST. In the event a replacement guest is NOT found, the ENTIRE price paid by you will be forfeited. Guests MUST have travel insurance that covers trip cancellation, to protect themselves from any loss.
  • Should you cancel your trip less than 60 days before the earliest departure of the guide(s) the entire price paid by you will be forfeited. Guests MUST have travel insurance that covers trip cancellation, to protect themselves from any loss.
• (b) Cancellations by The Adventure Project:
  • TAP reserves the right to cancel your trip either prior to the earliest departure of the guide(s) or during the trip for reasons including (but not limited to)
  • (i) Prior to earliest departure of the guide(s):
    • A change in your medical condition or fitness.
    • Your failure to disclose details of your medical condition or fitness prior to departure.
    • In the event that insufficient guests are booked on a particular trip.
    • In the case of termination PRIOR to the earliest departure of the guide(s), TAP shall refund the price (MINUS the deposit) within fourteen (14) days of written notification from TAP of the cancellation. Guests MUST have travel insurance that covers trip cancellation, to protect themselves from any loss.
  • (ii) During the trip:
    • Should you fail to comply with the directions of TAP staff or their agents;
    • Should TAP determine that you should not participate any further.
    • In the event of termination during the trip the entire price paid by you will be forfeited. Guests MUST have travel insurance that covers trip cancellation, to protect themselves from any loss.