Facilities & Services

Facilities & Services

Niseko Powder Explorer Tour
Wagner Custome Skis

Kiroro Ski Resort Facilities & Services

Kiroro is reasonably well set up with regards to facilities and services. As Kiroro is a resort in its truest sense, there are no private operators or shops, so the choice for facilities such as ski rentals is limited to that provided by the resort.

Most of the facilities are contained within the Mountain Center which is located at the base of the Kiroro Ski Resort next door to the Sheraton Hotel.

Facilities for Children

Kiroro is very child friendly considering the ski-in ski-out accommodation, the child specific ski school including group lessons, and the abundant activities for young children (see Kiroro activities). If only Kiroro still provided child care, we’d give Kiroro 5/5 for family friendliness!

Kiroro Ski School

The French inspired “Annie Kids Ski Academy” has a good reputation as a ski school for children. Annie Kids Ski Academy not only provides ski and snowboard lessons, but also a range of recreational activities to complement the on snow tuition. Thankfully ski and snowboard lessons are now also available in a group format for kids ages 3 and up for skiing and 6 and up for snowboarding.

Annie Kids has a dedicated fenced off area serviced by a magic carpet for the novices, whilst the Mystery Plateau is another ski school area for the next progression. The Kiroro kids’ ski school is surprisingly reasonably priced. The instructors speak Japanese but language assistants are available.

For teenagers and adults, private lessons are the only option for ski and snowboard tuition with an English speaking instructor. The Kiroro ski school also offers the Powder Academy, which allows low-end advanced riders to get some tips in the powder. Pre-booking is highly advisable.

Kiroro Ski Rentals & Snowboard Hire

The Kiroro ski and snowboard rental shop is situated inside the Mountain Center. The prices are not particularly cheap, probably due to the absence of any competition, but the quality of the equipment is very good. They stock lots of performance snowboards and skis, including some really big planks (fat skis), which may be required considering the frequent deep powder at Kiroro, but there is no backcountry equipment for rent.

The shop also has a good range of ski and snowboard clothing and accessories (gloves, goggles and cap) for sale.

Eating On Mountain

Kiroro has a couple of on-mountain cafeterias. The Asari View restaurant is located at the top of the gondola. As the name suggests, the views are delightful, yet as is typical of Japanese ski resorts, there’s no outdoor seating to fully appreciate the vistas (generally because it’s too cold!). The fare that they serve is pretty standard café food such as ramens, curries, rice dishes and horrid coffees. At the top of the Nagamine no. 1 course is the quaint Crest café.

A much larger range of food can be found at Cafeteria Lumiere, a very smart looking café at the base area (open 10:30am to 5:30pm) which copes surprisingly well with the sometime crowds. The only problem with the cafeteria is that there are too many tempting cake sets and other naughties!

Inside the Mountain Center is the lovely coffee shop, Double Black. Excellent coffee can be hard to come by in Japan, so it seems like a must-do to head there for a brew.

Banking Facilities

Kiroro doesn’t have an ATM so get cashed up with yen before you arrive. Thankfully most parts of the resort accept credit cards (especially platinum credit cards), so you might only need a small amount of cash for incidentals.

Other Kiroro Services and Facilities

Seniors are well catered for at Kiroro with a special seniors’ lounge. Kiroro also has a dedicated lounge for nursing mothers.
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