PowderQuest Tours

Overall Rating

PowderQuest Tours

PowderQuest Tours4.8/536
PowderQuest Tours4.8 out of 5 based on 36 reviews
Wagner Custom Skis
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PowderQuest Tours

Overall Rating

PowderQuest Tours4.8/536
PowderQuest Tours4.8 out of 5 based on 36 reviews
PowderQuest in South America offers a range of Chile and Argentina ski and snowboard tours. Powder Quest is a US company with many years of experience in the Andes Mountains of South America and more recently in Japan.

Powder Quest provides two certified & experienced guides for each tour (MAX 6 GUESTS per TOUR with 2 GUIDES). Their South America ski tours are specifically designed to cater for different rider abilities. At the same time PowderQuest provides enough flexibility in the daily itinerary to cater for the priorities of the group.

In addition, they offer a GUARANTEED departure; if you book a date, the tour will run with no minimum number of guests required.

Booking & Cancellation Terms & Conditions

PowderQuest Tours, Inc. Travel Policy Terms and Conditions

Updated March 28, 2020 due to COVID-19

These terms will govern your trip with PowderQuest Tours, Inc. (“PowderQuest”). The individuals participating in a trip will be referred to as “Client” throughout the Terms. Any individual booking a trip offered through PowderQuest will be required to agree to the terms.

The following terms apply to clients joining our guided tours in South America 2020 and Japan 2021. For South America 2021 and Japan 2022 please contact PowderQuest for updated Terms and Conditions.

Please understand that because the COVID-19 situation is unpredictable and constantly changing, we reserve the right to change these policies without prior notice.

Before the start of your trip with PowderQuest, you will be required to sign the Participant Agreement Release and Assumption of Risk policy online. You will be provided a hyperlink to access the policy along with instructions on how to sign after booking your trip. You may preview the policy here.

The Participant Agreement Release and Assumption of Risk policy and the Terms set forth below constitute the entire, complete and exclusive agreement between the Client and PowderQuest and no waiver, modification, alteration or termination thereof shall be permitted unless set forth in writing signed by both parties.

Reservation Deposit

In addition to agreeing to the Terms below, the Client will be required to submit to PowderQuest a deposit of $600. Once the Client has paid the deposit, PowderQuest will provide confirmation of Client’s reservation. The remaining balance for the trip will be due seventy (70) days before the trip departure date.

By agreeing to these terms, PowderQuest will charge your final balance to the credit card you provide. If the outstanding balance is not paid by this time, PowderQuest reserves the right to cancel the Client’s reservation. If a reservation is made less than seventy (70) days prior to trip departure date, the full balance of the trip is due at that time.

Cancellations

PowderQuest plans to run all advertised trips as scheduled in 2020 (South America) and 2021 (Japan). However these are unprecedented times and we will closely monitor the situation as we get closer to our departure dates. The well being of our guests, staff and local vendors are paramount. Should PowderQuest cancel your trip, your full payment will be credited towards your choice of any available trip next season in the same country/region.

Any cancellation by the Client must be made in writing. The date on which PowderQuest receives the Client’s written cancellation will determine the charges applicable. The schedule of Cancellation Charges is as follows:

Cancellation fee within 70 days:

61-70 days prior to departure: 50% refund

31-60 days prior to departure: 25% refund

30 or fewer days prior to departure: 100% Cancellation Fee

71+ days prior to departure: Our updated Risk Free Booking Window and Deposit Policy is applied and varies depending on when you booked your trip.

Risk Free Booking Window Policy for new bookings received on or after March 28, 2020

After paying your trip deposit, you can cancel at anytime up to 71 days before your trip and select 1 of the following options:

100% refund on funds paid Move to another date during the same season or credit your payment toward any trip next season in the same country/region

Should PowderQuest cancel your trip, your full payment will be credited towards your choice of any available trip next season in the same country/region.

Updated policy for bookings received prior to March 28, 2020

Final balances will now be automatically collected 70 days before Day 1 of your tour (previously 90 days)

You now have up to 71 days before Day 1 of your tour to move your trip to a different 2020 date, or credit your deposit to any future trip with zero penalty (see Lifetime deposit).

Once we are within 70 days, our general cancellation terms apply. Should PowderQuest cancel your trip, your full payment will be credited towards any South America guided trip in 2021.

Lifetime Deposits Details (only applies to Clients that paid a deposit before March 28, 2020)

Your deposit becomes a Lifetime Deposit after a 10-day Risk-Free Booking Window. Lifetime Deposits are valid up to the 71 days prior to the scheduled departure.

Your Lifetime Deposit does not expire and can be used for any available future guided trip. You may also transfer the deposit as a gift to a friend.

A Lifetime Deposit can be granted once per Client. If a Client needs to cancel a second time, the deposit will be forfeited.

Transfer of deposit as a gift is valid on new bookings only.

Lifetime Deposits are not refundable in cash.

Future trips may have updated Terms and Conditions and Client will need to agree to any updated terms before starting the trip.

Private customized adventures may be exempt from Lifetime Deposits.

The value of the Lifetime Deposit is the amount of the original deposit. If the deposit requirements of the new trip being booked are higher, the difference must be paid in order to confirm the booking.

Lifetime Deposits cannot be combined and are limited to one per tour booked per person.

Not redeemable with any other offer, discount or promotion.

Our Lifetime Deposit cannot be used to rebook the same tour at a discounted price.

Our cancellation policy is strict. We urge you to purchase trip cancellation/ interruption insurance that cover loss of effects, trip delay, cancellation insurance and all other expenses that might arise as a result of loss, damage, delay or inconvenience occurring to the Client.

Mandatory Insurance

In addition to the suggested trip cancellation/ interruption insurance, it is mandatory for all Clients to provide evidence of insurance for ski travel that covers personal accident, medical expenses, and air ambulance (emergency evacuation). If you are joining our Off-Piste or Backcountry trips, you need to make sure your insurance covers off-piste and backcountry skiing and snowboarding in the countries you will be visiting. Evidence of this insurance needs to be provided to PowderQuest. In the event evidence of insurance is not provided, PowderQuest reserves the right to cancel the Client’s reservation.

See options here>>

Guaranteed Departures

Due to the unprecedented circumstances of the current COVID-19 situation around the globe we have temporarily paused our Guaranteed Departures program.

PowderQuest cannot be held responsible for departures that are canceled due to circumstances beyond our control, including but not limited to natural disasters, political instability, disease, terrorist activities, or strikes. Therefore we strongly urge you to purchase cancellation/ interruption insurance. If we do need to cancel due to circumstances beyond our control, we give you a spot on another departure of the same trip, or a full credit to use towards any of our other trips.

Services Not Covered

Additional activities may be offered by PowderQuest during a trip. Client, however, will be responsible for all extra expenses incurred as a result of Client’s participation in the activity. Only those activities described in the trip description are included in the total cost of the trip. Client will be responsible for charges issued by any airline used while on tour for any or all of the following: Excess baggage, over weight, oversize, or ski and snowboard charges.

Most tours include meals and drinks. Details are indicated on our website. When meals and drinks are not included, client will be responsible for his expenses.

Price Adjustments

PowderQuest reserves the right to adjust (increase or decrease) the price of a trip due to changes in exchange rates, increases in air fares or other transportation costs, taxes, or if government action should require us to do so. In the event the price adjustment is an increase, PowderQuest will be responsible for the first 2% of the increase and Client will be responsible for the balance.

Changes to Itinerary

Client acknowledges that the nature of this type of travel requires considerable flexibility and changes to the itinerary may occur. Therefore, the agreed upon itinerary does not serve as a contractual obligation on the part of PowderQuest. Client understands that the route, schedules, itinerary, amenities and mode of transportation may be changed without prior notice due to local circumstances or events, which may include sickness or mechanical break down, flight cancellation, strikes, events occurring due to political disputes, entry or border difficulties, climate and other unforeseeable circumstances. In the unlikely event the group is unable to travel as described on the itinerary due to weather or road closures, additional accommodations may be required. Expenses for additional accommodations will be charged to the Client.

While PowderQuest will make its best effort to provide its services as advertised, changes in the itinerary may be made where deemed appropriate, advisable or necessary due to unforeseen circumstances. If PowderQuest makes a change in the trip, the client will be informed prior to departure when possible. If the change is made due to unforeseen circumstances no compensation is payable.

Trip Guides; Laws

The trip guide’s decisions will be final on all matters. The client will at all times comply with the laws of all countries visited. If the client fails to comply with any law, or refuses to comply with the decisions of the trip guide, then the trip guide may dismiss the Client from the trip, and Client will have no right to any refund.

Health, Fitness and Ability

Given the nature of the trips, PowderQuest requires that Client acknowledge that he or she is in good health and physical shape at a required level appropriate for this form of adventure activity. Client represents that he or she is capable of participating in all activities without endangering himself or herself or any other of the Clients or guides of PowderQuest. Client agrees to provide pertinent medical and health details in our pre-trip questionnaire. If the client fails to provide pertinent details or does not meet the required physical, health or ability levels, then the trip guide may not allow the Client to participate in select guided activities. The trip guide may dismiss the Client from the trip, and Client will have no right to any refund.

Claims and Complaints

If Client has a complaint against PowderQuest, Client must first inform the trip guide of the complaint while on the trip so that the trip guide has a chance to rectify the situation. Any further claim or complaint against the PowderQuest must be received within thirty (30) days of the end of the trip.

Travel Documents

Client agrees to have a valid passport and necessary visas, permits, certificates of vaccination and any other necessary document for traveling to the destinations of the trip. PowderQuest does not assume any responsibility for securing those travel documents necessary for the trip and said responsibility will be that of the Client. Any advice or information provided by PowderQuest with respect to visas, vaccinations, passports, clothing, climate, baggage, special equipment, etc. is given in good faith but without responsibility of PowderQuest.

Airlines

The responsibility of the airline is limited to the carriage of passengers and baggage in accordance to the conditions of carriage. When the client has arranged for airfare through PowderQuest, it is not responsible for the carriage of the clients. Client acknowledges that it is his responsibility to arrive on time for departure, and Client acknowledges that these arrangements are made in good faith but are in no way legally binding.

Photographic and Video Release

Client agrees to permit PowderQuest employees and other guests to take photographs and make film and digital records of the trip without further recourse. I understand and agree that such photographs and/or film records may be used for commercial and/or promotional purposes.

Equipment

Client agrees to arrive with required equipment as listed on trip packing list and that required equipment is in good working order and ready to use upon arrival. If Client does not have this equipment, Client agrees to contact PowderQuest to arrange appropriate rentals.

I understand that PowderQuest may rent or outfit me with equipment required for backcountry travel or other tour use. I agree to treat the equipment as if it were my own, and if damaged or destroyed, I am responsible for the cost of the equipment, to be paid immediately and that may include international shipping costs and additional taxes.

Incredible!!

RAQUELLE DUPUIS
18/07/2020
  • Recommend
  • Would Revisit
  • Age
    51-70
  • Ability
    Expert
  • Rider Type
    Skier
  • Country
    United States
  • Month:
    January
  • Admin Rating
    3

Incredible!!

RAQUELLE DUPUIS
18/07/2020
Hokkaido was my second trip with PowderQuest, and first time to Japan. Nothing could have prepared me for this epic adventure! Mo, our lead guide, consistently found the secret stashes around Hokkaido. Matching our ski abilities to terrain meant I always felt challenged and safe while discovering a whole new level of skiing! Japow!! A Powderquest trip also includes tours of local restaurants to taste and explore local delicacies. Powderquest thinks of every detail!
The trip was so incredible, I soon booked another one! (Their trips are so epic, one is never enough).
Bonus of a Powderquest trip - you make some life long friends!

Unforgettable JaPOW experience

Meegan Moszynski
14/04/2020
  • Recommend
  • Would Revisit
  • Age
    36-50
  • Ability
    Expert
  • Rider Type
    Skier
  • Country
    U.S.
  • Month:
    January
  • Admin Rating
    4

Unforgettable JaPOW experience

Meegan Moszynski
14/04/2020
Wow, I loved loved loved this trip!!! The skiing was so great-- as per usual, the Powderquest crew busted their butts to find us the best snow every single day. We were based in Furano, which put us about an hour from a bunch of other resorts, so each morning they made an educated decision on whether to stay at Furano or take a day trip. Every day and every decision was totally awesome and worth it. We got to see several different areas and ski blower pow every day. It was so perfect. Also, the food was INCREDIBLE and all of the hotels/accommodations were awesome. Traveling with Powderquest is such a treat because they really take their roles as guides seriously-- they take me to the best runs, the best snow, the best food, and the best hotels, and I don't have to make any decisions or do any research-- I can just relax and enjoy myself. I love traveling with them and cannot recommend this trip enough! Go have fun in JAPAN!!!

Great times with Poweder Quest

Sergio
11/04/2020
  • Recommend
  • Would Revisit
  • Age
    36-50
  • Ability
    Advanced
  • Rider Type
    Snow Boarder
  • Country
    Italy
  • Month:
    February
  • Admin Rating
    1

Great times with Poweder Quest

Sergio
11/04/2020
I've been on three tours with the Powder Quest guys (twice in Hokkaido and once in Hakuba).
I always had a great time, I'd come back anytime, guides were very professional, knew the place perfectly and every days we were going to the best option available.

I'd definitely recommend them!

PowderQuest & Hokkaido were EPIC

Benjamin Graham
10/04/2020
  • Recommend
  • Would Revisit
  • Age
    36-50
  • Ability
    Advanced
  • Rider Type
    Skier
  • Country
    Canada
  • Month:
    January
  • Admin Rating
    5

PowderQuest & Hokkaido were EPIC

Benjamin Graham
10/04/2020
This was my second trip with PowderQuest and I have already booked a third.. Going in to the first I was thinking it would be a once in a lifetime event but PowderQuest was honestly so amazing that I’ve changed my philosophy!

The guides went above and beyond to make sure we had fresh lines, that we were safe, and that we had fun. They were professional but also a pleasure to hang out with after the turns were done.

Skiing was epically Japan. Amazing terrain, gorgeous views, super light powder in abundance. The skinning was well worth it but I’ll give a lot of credit to our guide who made sure our track was clear and manageable.

I highly recommend this trip and have developed a lot of trust in PowderQuest's ability to choose epic locations and guides!

Ja'wow!

Heidi Dobrott
09/04/2020
  • Recommend
  • Would Revisit
  • Age
    51-70
  • Ability
    Advanced
  • Rider Type
    Skier
  • Country
    USA
  • Month:
    February
  • Admin Rating
    5

Ja'wow!

Heidi Dobrott
09/04/2020
We have skied in South America with PowderQuest for many years, so when they began offering tours in Japan doing a Hokkaido trip with them was a quick & excellent decision. We were based at a darling hotel in Furano, with an equally darling as well as entertaining proprietor. PowderQuest's owner & founder, David Owen was our guide, along with a local guide who knew the area well. Our little band of snow seekers ventured out every day to find the best & most beautiful. We ski toured in Daisetsuzan National Park, boot packed through forests, shredded bamboo, and made turns along mountain streams. In a word... a dream. Hokkaido's cuisine is amazing. Our group was fantastic. Anywhere in the world PowderQuest decides to go next, we will surely follow. And, we will be back with them in Japan very soon.

Unforgettably amazing Hokkaido trip!

Kelsey
09/04/2020
  • Recommend
  • Would Revisit
  • Age
    18-35
  • Ability
    Expert
  • Rider Type
    Skier
  • Country
    USA
  • Month:
    January
  • Admin Rating
    3

Unforgettably amazing Hokkaido trip!

Kelsey
09/04/2020
I went on the PowderQuest trip to Hokkaido in January of 2018 and it was the best ski trip of my life. The guide was a true professional and made certain that the group was both safe and having fun. The accommodations were very nice and conveniently located. The other skiers and boarders on the trip were great athletes and have become even better friends. This was my second trip with PowderQuest and I expect to do many more in my future. Highly recommend!

Powder Quest Addict

Julie McGuire
08/04/2020
  • Recommend
  • Would Revisit
  • Age
    36-50
  • Ability
    Advanced
  • Rider Type
    Skier
  • Country
    USA
  • Month:
    February
  • Admin Rating
    3

Powder Quest Addict

Julie McGuire
08/04/2020
In two years I have done 3 trips through Powder Quest. The reason I keep going back to them is that I find their guides to be the most knowledgeable and personable of any other tour company I have used. They are absolutely dedicated to delivering to the client what they want from each tour. I love learning new skills and my guide Maxi taught be how to cut a proper skin track, use maps, assess snow conditions and avalanche risk, etc. Our tail guide Keala taught us about Japanese culture and took us to the best restaurants. I skied deep snow, learned new skills, ate amazing food, and got incredible action shots that made my friends jealous. I cannot recommend Powder Quest enough. I’ll be a lifelong customer.

Hokkaido really is that good but...

Marc Vernon
08/04/2020
  • Recommend
  • Would Revisit

    Hokkaido really is that good but...

    Marc Vernon
    08/04/2020
    After Having been captivated by images of Japanese powder for years, skiing Hokkaido with Powder Quest was a dream come true. The powder skiing in Hokkaido really is as good as you’ve heard, but without guides that can get you to the goods, you could ski nothing but tracked out crud, stand in lift lines and stumble your way through or completely miss fantastic food for your trip of a lifetime. Our guides knew where to go to get away from the crowds, we skied deep, light untracked snow 5 out of 7 days. The first 2 days were following an extended stormless period, then it started snowing and never stopped. As a cultural experience PowderQuest provided a Japanese guide who’s insights gave our group a behind the scenes view of local customs, cuisine and history which was an unexpected pleasure. The Furano area is filled with packs of dudes, all strong skiers, guided by mostly non-Japanese and all hunting for pow. Our group skied better snow day after day, ate better food with special attention because of our Japanese speaking guide and skied mostly by ourselves enjoying the spiritual silence of the forest. This is my third trip with PowderQuest (Chile 1st, Argentina 2nd) and I have 100% percent confidence that when I buck up for a bucket list trip that I will get what I want and be guided by total pros.

    AMAZING TRIP

    Barry Christy
    08/04/2020
    • Recommend
    • Would Revisit

      AMAZING TRIP

      Barry Christy
      08/04/2020
      This was the 7th trip I have taken with these guys. Always a blast, I consider them friends and will be back next year !!!!

      Two back to back powderquest tours in January 2020

      Gregg ONeil
      08/04/2020
      • Recommend
      • Would Revisit

        Two back to back powderquest tours in January 2020

        Gregg ONeil
        08/04/2020
        This was my third year to explore Hokkaido and Hakuba with Powderquest. I've skied all of South America with and without them for a decade so this decision was a no brainer. I've also ski toured
        Antarctica, the US, my Montana backyard, Canada, Africa, Europe, and Australia. I know quality both in destinations and tour operators. You can't go wrong here. Management is responsive and flexible. On the ground, Mo has been my lead guide for years. His awareness of changing weather conditions, avalanche considerations and juggling group ability and expectations made for a perfect experience. Camille our secondary guide is equally astute and given his Swiss precision and profound command of
        Japanese made the trips perfect. 2020 was a low snow year yet this was one of my best trips.

        Top notch

        Anne-Marie
        08/04/2020
        • Recommend
        • Would Revisit

          Top notch

          Anne-Marie
          08/04/2020
          Great company that I would never hesitate to use again!
          Worth the price for sure.

          Unforgettable!

          Tim Lee
          19/11/2019
          • Recommend
          • Would Revisit
          • Age
            18-35
          • Ability
            Intermediate
          • Rider Type
            Snow Boarder
          • Country
            United States
          • Month:
            August
          • Admin Rating
            4

          Unforgettable!

          Tim Lee
          19/11/2019
          I went on this tour (Snowboarder) in early Aug 2019. Snowfall was weak at Valle Nevada and El Colorado that year and concerning to say the least!

          Powderquest is run by seasoned professionals - they made the hard call to force a change in our tour and we went to Nevadas de Chillán after two days of getting our legs warmed up. This decision saved the trip! Chillán received some fresh snowfall and our guides found us untouched snow and fun lines every day.

          I found the accommodations a lot of fun, but also relaxing. The team at Farallones made great food, entertained and were amazing hosts. Chillán was great as well.

          Special shout out! - Christian was the snowboarder in our guide team. I didn't appreciate the value of having an experienced instructor on the tour until he changed how I ride. I built a lot of bad habits through a handful of years with minimal riding. Christian explained the proper techniques in simple terms and worked with us throughout the trip whenever we wanted, to work out the kinks. Thank you, Chris!

          Thanks Powderquest for the memories!

          7 Lakes Off-Piste

          Lewis Halstead
          24/09/2019
          • Recommend
          • Would Revisit
          • Age
            36-50
          • Ability
            Advanced
          • Rider Type
            Skier
          • Country
            United States
          • Month:
            August
          • Admin Rating
            2

          7 Lakes Off-Piste

          Lewis Halstead
          24/09/2019
          Had a great trip with Powderquest!! Guides were extremely competent, knowledgeable of the terrain and took great care in getting us to the best locations based on the conditions of the day. Food was great. Overall experience was outstanding and I will definitely be back with Powderquest.

          Mallin Alto is a bucket list experience!

          Chad Williams
          20/09/2019
          • Recommend
          • Would Revisit
          • Age
            36-50
          • Ability
            Expert
          • Rider Type
            Snow Boarder
          • Country
            Argentina
          • Month:
            August
          • Admin Rating
            5

          Mallin Alto is a bucket list experience!

          Chad Williams
          20/09/2019
          This was my third tour with PowderQuest and it was such an incredible experience. David and Max are so knowledgeable and make everything very enjoyable.

          The highlight of this trip is for sure Mallin Alto. Just getting there is an adventure that will have you smiling the entire way. Once you arrive you truly know you're in the backcountry and owner Kao is quite the character. Riding the sled with him as almost as fun as snowboarding down. Sitting in the wood burning hot tub and looking at the surrounding mountains with a beer and a few friends can't be beat. And the food...the food is amazing. It's rugged, but world class as the same time in my opinion.

          Both San Martin and Bariloche were neat and had plenty to offer. David always selects small family-owned hotels/hostels so while you're not sleeping in first class accommodations you feel very welcome and honestly have all that you need. The restaurants that are chosen are very good and typically off the beaten path.

          If you're thinking about booking this trip I highly recommend it. You get resort riding, off-piste slackcountry, hiking, and backcountry sledding.

          Should have stayed longer, should have gone sooner!

          CNC
          19/09/2019
          • Recommend
          • Would Revisit
          • Age
            36-50
          • Ability
            Expert
          • Rider Type
            Snow Boarder
          • Country
            USA
          • Month:
            August
          • Admin Rating
            5

          Should have stayed longer, should have gone sooner!

          CNC
          19/09/2019