Overall Rating

Chalet Ivy

Chalet Ivy5/51
Chalet Ivy5 out of 5 based on 1 reviews
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Chalet Ivy

Chalet Ivy

Chalet Ivy is lavishly appointed and has the attentive service you’d expect of a boutique hotel, yet this luxury Niseko hotel is large enough to offer all the amenities you’d possibly want during your Niseko ski holiday. A premier Hirafu hotel, Chalet Ivy is a 4.5 star hotel that caters to those with discerning tastes in accommodation.

Where is the Chalet Ivy?

Chalet Ivy is located in Niseko Hokkaido, which is the most popular ski resort in Japan for good reason. This Hirafu hotel is located in a highly coveted position in the Upper Hirafu Village, on the main street (Hirafu-Zaka Street) that leads up to the Hirafu ski area. Everything is conveniently just a stone’s throw away. The main base of the Hirafu Ski Resort (and the Ace Quad Lift #2 and Ace Pair Lift #1) is just a 280 metres walk away. NBS for ski and snowboard lessons and kids club is just 270 metres away, and Alpen Childcare is 250 metres away. Many of the Niseko restaurants and bars are on the doorstep. Despite its prime location, Chalet Ivy also provides a complimentary shuttle service between the hotel and the Hirafu gondola, and an evening shuttle around the Hirafu area and to Kutchan (where there is a supermarket).

See our travel to Niseko page for information on getting there. If you are taking the airport shuttle bus (rather than a private transfer) that arrives at the Hirafu Welcome Center, Chalet Ivy provides a shuttle service to the hotel. The hotel also provides transport from Kutchan station upon arrangement.

Hotel Rooms

Chalet Ivy Niseko offers 78 generously sized hotel rooms that are elegantly adorned. The room interiors are intended to highlight the natural beauty of Niseko with natural forest motif on the bedrooms walls, and doors and furniture are constructed with light coloured wood, akin to the surrounding trees in Hokkaido.

Chalet Ivy has a range of hotel rooms and suites:
  • Superior room: twin beds, up to 2-3 persons, 27-30sqm, choose from views of the ski resort, Mt Yotei or the courtyard (Mt Yotei and courtyard rooms have bathtub)
  • Deluxe room: twin beds, up to 3 persons, 33 sqm, views of the village
  • One bedroom suite: king bed, up to 3 persons, 48 sqm, views of Mt Yotei, bathtub, living room with kitchenette & sitting areas
  • Deluxe suite: 1 bedroom, Hollywood twin/king, up to 3 persons, 54 sqm, views of courtyard, bathtub, living room with kitchenette & sitting areas
  • Grand deluxe suite: 1 bedroom, king, up to 4 persons, 60 sqm, views of ski resort, living room with kitchenette & sitting areas
  • Deluxe onsen suite: 1 bedroom, Hollywood twin/king, up to 3-4 persons, 55-57 sqm, views of courtyard or ski resort, living room with kitchenette & sitting areas, ensuite private onsen, bathtub
  • Grand deluxe onsen suite: 2 bedroom, twin and double sofa, up to 5 persons, 71 sqm, views of Mt Yotei, ensuite private onsen, bathtub
  • Penthouse: 2 twin bedrooms, 1 king bedroom, 1 tatami room with 2 futons, up to 8 persons, 223 sqm, views of Mt Yotei, private outdoor onsen, 2 rooms with ensuite private onsen, bathtub
All rooms and suites have a balcony, humidifier, refrigerator, a TV (plus TVs in bedrooms), wifi, coffee and tea making facilities, kettle, and in-room safe. Slippers, yukata and deluxe bathroom products are provided.

Facilities & Services

The Chalet Ivy Niseko has a lovely natural hot spring (onsen) with indoor and outdoor baths for men and women. The onsen, with its therapeutic mineral rich spring water, is for hotel guests only. There is also a private onsen available for reservation. 

The hotel offers a ski and snowboard concierge service which incorporates:
  • ski and snowboard lockers
  • ski and snowboard lessons
  • onsite ski and snowboard rentals
  • hot wax service for skis/snowboard
Other hotel facilities and services:
  • gymnasium
  • spa offering massage services
  • concierge services for advice on transport, activities and dining
  • free wifi
  • shuttle services as described above

Dining and Bar

The après lounge is situated just off the lobby, where you can sit at the bar or alternatively lounge in a comfortable chair in front of the real log fire.

The Snow Castle Restaurant provides a modern fine dining Japanese experience. During winter the chef prepares set menus using the finest Hokkaido seasonal produce.

Hirafu Zaka offers a more casual dining setting with views up to the ski resort. Izakaya style fare is on offer for lunch or dinner. A very comprehensive buffet breakfast is served in Hirafu Zaka.

More Reasons to Stay at the Chalet Ivy Niseko

Due to its prime location towards the top of the Upper Hirafu village, the hotel provides uninterrupted views of the ski resort from Hirafu Zaka (the breakfast restaurant and izakaya) and many of the hotel rooms.

The hotel is delightfully upscale, and the staff provide very high levels of service.

Chalet Ivy is completely smoke free; not something that you can take for granted in Japan.

Chalet Ivy Rates & Availability

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Chalet Ivy Packages

This property can be packaged through one of our travel partners to include additional services such as lift tickets, transfers & other services subject to availability. Please enquire via the listing(s) below for a firm quote and availability for your dates.

Chalet Ivy Packages GET QUOTE GET QUOTE
Price p/p *Sample price based on 7-nights, double-share superior room (for travel Feb 15 - 22), daily breakfast, 6-day all mountain Niseko lift pass & scheduled transfers (per person)
Base/invoice currency is USD
Display price may vary slightly due to exchange rate fluctuations
USD 1,589

7 Nights | 6 Days Skiing | Airport Transfers

Location: Niseko , Hokkaido , Japan
Standard: Luxury ($$$$$) - 4 stars
Price p/p *Sample price based on 7-nights, double-share superior room (for travel Feb 15 - 22), daily breakfast, 6-day all mountain Niseko lift pass & scheduled transfers (per person)
Base/invoice currency is USD
Display price may vary slightly due to exchange rate fluctuations
USD 1,589
This FULLY CUSTOMIZABLE package provides 7 nights lodging at the luxury Chalet Ivy (inc breakfast) which has a coveted Upper Hirafu location; also includes a 6 day Niseko all-mountain lift pass plus scheduled ground transport from Chitose Airport.
View inclusions & Add-ons
Click here for rates, dates & availability
Future rates & dates are currently not yet available for this operator. Click here to enquire.
Custom Booking Period
Min Days
Custom Booking Period: Dec 01 - Mar 31, 2021
Min Days: From 5
Price: Enquire
Availability: Enquire

Chalet Ivy Features, Amenities & Services


  • Bar
  • Communal area(s)
  • Drying room
  • Fitness centre
  • Hot springs/Onsen
  • Hot tub/Jacuzzi
  • Laundry facilities
  • Non-smoking property
  • Parking
  • Restaurant
  • Ski lockers
  • Wellness day spa
  • WiFi


  • Bath
  • Breakfast available
  • Fridge
  • Kitchen/Kitchenette
  • Laundry facilities
  • Microwave
  • Non-smoking rooms
  • Private bathroom
  • Satellite/Internet TV
  • TV
  • Views
  • WiFi


  • 24 hour reception
  • Baby sitting
  • English speaking staff
  • Lift tickets vendor
  • Massage Services
  • Ski rentals

Chalet Ivy Location

Chalet Ivy Reviews

Idyllic Hirafu Hotel



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Idyllic Hirafu Hotel

We loved the Chalet Ivy
The location to the lifts and restaurants is fabulous
The indoor & outdoor natural hot springs was a highlight
The rooms were beautiful and the views spectacular
The restaurant food was to die for
Chalet Ivy was a fabulous place to stay. It has a fantastic location, and despite being in the thick of Hirafu, it was a delightfully quiet location.

The hotel was aesthetically beautiful, with lots of light tones that made it feel very cheery. We stayed in a superior room that was generously sized, and we particularly enjoyed the surreal views up to the night skiing. The beds were incredibly comfortable and had exceptional manchester. The bathroom was over-sized (especially the shower) and it had a particularly fancy toilet (even by Japanese standards!).

We also enjoyed the views up to the Hirafu ski area from the casual dining restaurant where we savoured the absolutely amazing breakfasts, and a nice simple dinner.

The hotel has lots of great facilities. We didn’t get a chance to use them all (no energy left after skiing to hit the gymnasium for example!), although the onsen was very lovely. Not many of the Niseko hotels have onsens, so it was rather special to be able to soak the weary bones without leaving the hotel.

The high levels of service and helpfulness of the staff (who all speak English) were also of particular note. If you’re looking for an indulgent stay in Niseko, we can highly recommend Chalet Ivy.