Facilities & Services


Facilities & Services

Most of the Cortina ski resort facilities are housed within the Hotel Green Plaza Hakuba or the buildings next door.

Cortina Ski School and Snowboard School

Snowboard and ski school is provided for adults and for children ages 5 and up. Lessons with an English-speaking instructor are only held in a private format, so you’ll either need to pull together your own group (up to 4 people) or pay the premium for private lessons. English lessons should be booked in advance.

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Facilities for Children

Cortina is very child oriented; more so for Japanese kids, but English-speaking families will also enjoy the resort.

Conveniently adjacent to the hotel is the child care facility, providing very inexpensive child minding from 9am-noon and 1-5pm for 3-6 year olds (Japanese language only). The hotel can also organise babysitting.

Also next to the hotel is an outdoors kids’ area with play equipment, a jumping castle, tubing, tobogganing, and mini snowmobiles, whilst inside the hotel is a large arcade games area.

Cortina Ski and Snowboard Rental

The ski shop inside the hotel rents out standard ski equipment, snowboard gear, and snow clothing. Discounts apply for hotel guests. If you’re looking to hire fat skis, premium equipment or backcountry gear, you’ll need to head to Hakuba or Wadano – see Hakuba ski rental.


The Hotel Green Plaza Hakuba has one to two gourmet buffet restaurants open each day for breakfast, lunch (open to non-hotel guests too) and dinner. The quality of the food is generally excellent and includes Japanese, Chinese and western fare.

A few of the tables in the 2nd floor restaurant (Restaurant ALPS) have views across the slopes and it is a little more upscale than the basement food hall (AZUMINO).

The Lyrical Tea Lounge is open for lunch and dinner until 8pm. This fabulous Italian restaurant serves up coffees, pastas and other Italian fare, but the main drawcard is the DIY pizzas. It can be rather entertaining to watch some of the Japanese kids making their own pizzas and piling them up really high. What can be funnier is watching them try to eat the pizza with cutlery (probably about as amusing as watching some westerners using chopsticks!).

In case you’ve eaten one too many buffets or you’ve grown tired of having dinner in the hotel, you can catch a night bus to the little village of Tsuigake where there are various little izakayas and restaurants.

Other Lunch Options

Near the kids’ play area is the Blue Bus food wagon selling hamburgers, fries, and drinks (including the alcoholic variety). There is outdoor seating so you can munch and enjoy the views simultaneously.

A must-do is a visit to Bonne Neige, a little cafeteria at the base of lift no. 6 on the Norikura side. It serves up basic Japanese meals and is typical of lunch spots at more traditional Japanese ski resorts – a far cry from the upscale European resort-ness of the Green Plaza Hotel. Bonne Neige accepts lunch coupons.


As is typical of most Japanese ski resorts (not including the westernised ones), there is no bar at Cortina. Well that’s not quite true because there is a karaoke bar that has a little “bar” area as well as the sound proof cubicles where you can do your best Mariah Carey impersonation.

Banking Facilities

There is no ATM at Hakuba Cortina. If you need cash you’ll need to head to central Hakuba.


The hotel has a fabulous onsen which is a beautiful way to finish the day. It is free of charge for hotel guests, whilst day trippers can pay for use of the onsen or get a lift ticket/onsen combo (towels included).

There are various hot pools of different temperatures as well as little waterfalls and open air baths that overlook the slopes, with partial screening to prevent the stragglers coming off the hill from perving on you in your birthday suit. And remember that standing up and dancing is probably not part of the Japanese onsen etiquette

For the ultimate in relaxation, the hotel also offers very inexpensive massages.

Cortina Shopping

Hakuba Cortina has a little retail ski shop adjacent to the equipment rentals, selling very basic ski and snowboard accessories as well as some Cortina souvenirs.

The main shop in the Hotel Green Plaza is located opposite the reception area, with lots of local produce, local wines, sake, cakes and other food treats, tonnes of Japanese trinkets, and even pink high heeled gumboots (if only they had them in my size)! This shop also sells some Cortina souvenir apparel including undies, T-shirts and hoodies.