Aspen Powder Tours Terms & Conditions
RESERVATIONS
Powder Tours are on a RESERVATION-ONLY BASIS and require a credit card number to hold the booking. Reservations can be made beginning November 1st each year.
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Powder Tours will confirm guest reservations between 3-5 pm the afternoon prior to the tour, either by phone or at the Powder Tours desk located in the Aspen Mountain ticket office.
CANCELLATION POLICY
If Powder Tours has to cancel a tour due to snow conditions, the guest will receive a full refund. If a guest finds it necessary to cancel reservations, the following applies: The guest will be charged a $50 per/seat rebooking fee for reservations cancelled more than 48 hours prior to the tour. Or the guest will be charged 100% of the cost of the tour for reservations cancelled less than 48 hours prior to the tour unless Powder Tours is able to rebook the seat, in which case a $50 per/seat rebooking fee will apply.
TICKETS
A Powder Tour ticket is valid for three seasons. Anytime during those three seasons, or upon expiration, the value of any unused ticket may be placed in the lift ticket Aspen/Snowmass Guarantee account. Complimentary ski school seats do not apply to the full-cat discount.
LIFT TICKET GUARANTEE
You will receive an internal monetary credit for the per-day value of any unused days on your lift ticket. Simply bring your ticket to any ticket office or call within 14 days of expiration to receive the credit. You may use your credit in the current season or the season immediately following towards future purchases of lift tickets, lessons or equipment rentals. Sorry, your credit may not be used for purchases of merchandise or food. You may transfer your monetary credit to someone else. Just let us know who is going to use the credit and we will put it in their name.
7 AM WAKE-UP CALL
The decision to initiate the 7 am wake-up call for the following day’s reservation is at the sole discretion of the Powder Tours’ office. The 7 am wake-up call is subject to the Aspen Mountain Powder Tours’ cancellation policy.