We had an epic powder day with GoodGuides earlier in the year. Our guide knew the mountains extremely well and what time each lift opened so we were skiing freshies all day. The Good Guides team offered to bring forward our day due to anticipated poor snow conditions. This was a masterstroke and very much appreciated - we ended up with a perfect powder day and the next day the big melt began... Top drawer service.

Every part of this trip was perfect. Everything they said would happen, did happen including moving our destination due to low snow conditions.
The Goodguides crew went all out to make our trip extra special - Reese you are a legend. We will be booking they you guys again next year.!!!

Jerry from GoodGuides gave us a great day of side-country skiing off Tsugaike-Kogen resort. We chose that option due to varying ability levels and backcountry experience in our group, and Jerry optimized anything we could have accomplished on our own. Part of what Jerry brought was rolling with the punches of variable weather and issues outside our control. We delayed our guided day by a day to take advantage of an approaching storm, at his suggestion. After we arrived at the resort he had chosen because of its side-country gate options — Cortina — only to discover it had closed its upper terrain all day, we piled back into the van and quickly pivoted to Tsugaike. We were on mountain in no time and slicing through untracked pow. Even as the spring-like conditions changed the snow quality throughout the day, Jerry led us to new stashes and areas for exploration, including an afternoon hike off-piste. He brought us great skiing and adventure, along with good humor, making our guide day the highlight of our trip to Hakuba.

Awesome. It’s all I have to say. Jerry (owner) from Goodguides Backcountry Guides made everything easy from the very start.

We had Clint as our guide for a couple of days and he was phenomenal.

I highly, highly recommend Clint and Jerry of Goodguides.

Fun day - we had some tough conditions thrown at us by Mother Nature but Jerry and Kat were flexible and we had a really unforgettable day in a killer setting! Thanks for the audible and for a meaningful experience on our visit to Hakuba!

We had an amazing trip to Hakuba and Myoko even though the snow (due to warm weather) was a bit difficult on our first two days. Luckily, we found amazing snow for the rest of our trip. Our guides Johnny and Steve were the best - always well-prepared, extremely serviceminded, very knowledable about the areas and super fun and easy to be around. They most definitely lived up to their name "good guides"!

Jerry was great to work with through this process in securing a qualified guide. We had two solid days of lift assisted touring and had a proper powder adventure. Great photos from our guide as well (nice touch). Would highly recommend for folks looking to have a proper mountain experience in Hakuba.

My family had a wonderful first time backcountry experience at Hakuba Cortina with a very patient guide, Jeremy from Goodguides. We ended on a high note for our entire ski holiday with this guided backcountry tour. Will definitely do it again!

Our guide was great! we lucked out with the snow unfortunately so we spent most of our time hiking we go two good runs and should have taken more water :)

What a day.....
After scoring 50-60cm of fresh powder overnight in the Hakuba wilderness, we were treated to a day of Cortina backcountry with our guide Jonny who has to be one of the biggest shredders going round.
He showed us a few fresh lines we hadn't treked before and its fair to say it was one of the all time days on the mountain.

Definitely would go again purely for some of the face shots, shakas and banter.
Next time i'll be sure to pack a snorkel.
Thanks again powderhounds.
Kyle

We had great day in Hakuba with our guide Nori. We really enjoyed and powder snow in Japan was the best experience for us. Thank you Nori!

Third time with Jerry and his team. Great lodging. perfekt guiding of Johnny and a lot of pow.
Great local knowledge combined the Japanese language made our 9 days comfortable.

If you want a well organised, fun, safe skiing holiday around the Myoko and Hakuba area chose Goodguides,.

Would really like to say thank you to Johnny (young Canadian Guide , also fluent in Japanese ) who helped steer two ,late 50s skiers ,down some beautiful powder slide country slopes at Cortina . Although we struggled at first ,as it is challenge dodging trees while trying to controlling your skis figuring out the technique required to ski powder . Johnny found some good powder with great pitches for us to enjoy. The ski out past the Dam was a highlight and will last in my memory,, till the next time.

Tip for mature skiers ,ski at lest 3 days before your side country tour as you need ski fitness and understanding of Japanese powder.

Hope to do it again next year!

Regards Jim

We had a terrific powder day with Clint. He put us in pretty much untouched snow all day. We could have had more but one of the lifts decided to call it quits before we did!! Very professional! Every detail was looked after not to mention the dinner reservation for us he made for us at the last minute which turned out to be the best meal we had in Cortina.
Will book up with them next time for sure!!

Was with Good Guides for 6 days of skiing (8 day itinerary) in Hakuba. I know that joining a group for BC skiing inherently has some uncertainty and wildcards so this review does take that into account. The rating of 3 for professionalism is an "average" of guide's professionalism (high) and the organizational professionalism (low).

Guide (Mark) was very good (professional, safe, friendly, and did as good a job as could be expected to find good snow and create routes that met group members' interest and fitness/ability levels). We also had a Japanese "tail guide" most days to help with communications, the days' logistics (car shuttles), and providing us with some information on Japanese culture and the surroundings.

Pre-trip communication and logistics planning could definitely be improved. Jerry was quite responsive to specific email inquiries, but the lack of a common "spec sheet" of relatively basic information led to multiple emails and different expectations for the other group member(s).
- No info on general itinerary (i.e. how many hours/day, how much skinning vs lift-access, whether we'd primarily be in the backcountry or have access to resort lodges/restaurants, etc; of course this is always subject to change based on conditions, but what is the "target"?) or equipment/packing list (which would have given me some indication of how long the days would be/how much hiking would be involved)
- It was clear that at least some information on the invoice was incorrect (e.g. said that transportation to Myoko was included but tour was only in Hakuba) so couldn't even rely on that
- No address/directions/contact info for lodging was provided (only upon request was the name even provided and then the pension could not be found on google maps by the English name)
- I ended up arranging my own arrival transfer and was only partially reimbursed even though in email communication on this specific topic we agreed on full reimbursement
- No contact info for guide or arrival day info provided; was told that guide would meet me at my lodging in the evening (no specific time was provided), but he never showed up (only after going to sleep did I receive an email that he wasn't going to show up and that someone would pick me up the next morning)
- Based on the information I did receive, I was under the impression that I was joining an advanced/experienced group tour that was primarily focused on accessing BC terrain via skinning (vs. "slackcountry" access from lifts with just a short hike) and would be with the same group of clients all week. There was only 1 other client in this "group" and he was under the impression it was more a of a slackcountry tour. The rest of the group varied almost daily with some participants having no prior skinning experience.
- Group had 6 clients on 2 of the 6 days, despite statement of 5:1 client:guide ratio

Based on the guiding experience (also had the opportunity to meet/observe 2 of the other guides who also seemed to be quite good), I would recommend/revisit Good Guides with the caveat that you need to be willing to take the time to be very proactive to get comprehensive and specific communications so you know what to expect.

(did not use any of their equipment, but was forced to give a rating, so the "3" is really an "I don't know")

Just at the end of an awesome week touring in Hakuba and Myoko with Goodguides and the amazing Kat. She was forever on the hunt for the best snow and ‘freshies’ and never failed to deliver. Such energy and forever a smile even in the face of snack roulette! Thanks so much. X

We spent an incredibly enjoyable day at Tsugaike and skied some sidecountry terrain that was very befitting to the weather and snow conditions. The terrain was delightfully steep and fun in many places, and the snow was primo!

It was very reassuring to be with a qualified backcountry guide with extensive experience, local knowledge and connections, and bilingual skills. We also had a bilingual tail guide which added to the safety of the day, and their combined charisma added to the enjoyment of the whole experience.

We look forward to heading back to Hakuba to head out with GoodGuides for some more days of great skiing!

Whole day / previous email correspondence could have been organised alot better. Sent many emails asking questions re p/up, skis, equip, lunch etc as there was no q&a on their website or info sheet provided (I asked for one). Once at their office snow boards weren't previously set up re bindings (took an extra hr). Equip a bit old... Didn't know they had their own office. Got to Cortina, started late (9:30am). Powder tracked out a bit. Guide had to go back 4 another battery b4 we started. Had to wait for him to return. I was put in wrong group even though I enquired a month ago from Aus. Trecked steep terrain uphill for over an hr. Totally wrecked once we arrived at top of mountain. Had jelly legs. Then had to ski a very steep expert run with trees & deep powder (first time BC 4 me). I did not ski with them the 2nd part of aft. Then skied a couple of runs at Cortina & caught up with them at the van late aft... The guide was friendly & did drive me back to motel but could have helped me more while I was struggling to get down the mountain (ps. I ski blk / double blk runs). Sorry if this is a bit negative. I'm just being truthful about my experience... More details can be provided. Note: Evergreen Tours (Hakuba) looks more organised / professional.

Response from Jerry at GoodGuides:
"We greatly regret that you feel you had a bad experience. As you specified that you were an advanced and fit skier, we created a group to match your ability and fitness. All of the other members of the group that day had an amazing day and have since booked in for more days with us.

The area we skied that day is one of our less steep and easier zones. The accent and decent are both classed as intermediate level in terms of back country terrain that Hakuba has to offer.

Once again I am very sorry that you did not have a pleasant experience."

Amazing trip with Goodguides. Some tricky days meant having a local guide with excellent knowledge meant we got so much more skiing than many others who weren't using guides. Good fun with jerry on and off the mountain!

Great week with jerry, showed us some fantastic local fields covered in plenty of pow, we felt safe as jerry knows his stuff and is very aware of making sure clients get good and safe skiing. His local knowledge of the area meant a good time on and off the fields.