20/21 Cancellation Policy - Covid 19
- For any booking confirmed before October 1st, all payments are 100% refundable if client has to cancel their trip for any reason.
- After October 1st, the standard cancellation policy applies - see below.
- If a client cannot travel for their prebooked heliski trip due to travel restrictions related to the COVID-19 pandemic, STHS will provide a full refund for all payments made.
- If a client cannot travel for their prebooked heliski trip due to a COVID-19 illness they or a member of their household has, STHS will provide a full refund for all payments made. STHS may ask for a doctor’s note outlining the illness in this case.
- If a client cancels for any other reason, the normal cancellation policy applies.
Selkirk Tangiers Refund Policy
Circumstances may arise where we cannot fulfill your heli ski package and you will need to be reimbursed. The basis for cancelling a heli ski day could be: Inclement weather, mechanical helicopter reasons or avalanche conditions. If cancellation occurs, you will be provided with a partial or full refund, based on the following conditions:
- If Selkirk Tangiers decides to cancel the day before your trip, a 100% refund will be provided if the guest cannot be rebooked on another date during the season
- If the decision is made to cancel by the time you arrive for check-in at 7:30, a 100% refund will be provided if rebooking is not an option. You can enjoy a complimentary breakfast and a bagged lunch.
- If the decision is made to cancel after breakfast and safety training, a $100 administration fee will be charged, with the remaining balance refunded. The administration fee can be used as a credit towards your next Selkirk Tangiers reservation. The credit is non-transferrable and is valid for two years. A bagged lunch and a lift ticket to Revelstoke Mountain Resort will be provided.
- If we start skiing but the guaranteed number of runs cannot be reached, STHS will refund you $148 plus tax for each run not achieved (double the extra run rate)
Every heli ski package with Selkirk Tangiers includes a certain amount of guaranteed vertical metres. If the guaranteed vertical target is not reached during your visit due to inclement weather, mechanical helicopter reasons or avalanche conditions, you will be refunded at a particular rate per 1,000 vertical metres. We do not refund guests who do not reach the guaranteed vertical amount due to poor skiing ability or fitness, illness or injury. If you choose not to ski on any given day during your package, you will still be charged for the minimum metres skied by your group.
Conditional Credit Policy
In rare cases, circumstances can arise that impact the total amount of vertical that can be skied during a heli ski trip with Selkirk Tangiers. In these situations, STHS will provide a conditional credit to guests. The additional credit must be left on account and is applicable for future heli skiing trips. It is provided if, for reasons of mechanical breakdown, inclement weather or avalanche conditions, you have skied less than:
Package |
Vertical Metres |
Credit Refund |
Classic 3 Day |
7,200 |
$450 |
Classic 3 Day Unlimited |
7,200 |
$450 |
Classic 5 Day |
14,000 |
$750 |
Classic 5 Day Unlimited |
14,000 |
$750 |
Classic 6 Day |
16,500 |
$900 |
Classic 7 Day |
19,000 |
$1050 |
This credit is in addition to the refund. This is on account with Selkirk Tangiers and can be used towards deposits, heli ski packages, extra vertical, or in the retail shop (when heli skiing with STHS), within the next two years. After two years the credit will expire and is non-refundable. The credit is also non-transferrable and applies to the person who made the original booking only.